Freight Delivery FAQs for Townsville and Surrounding Areas
Find practical answers about freight delivery, service areas, site conditions and equipment before arranging your next transport job.
Planning Your Freight Delivery
Harrold Transport draws on 47 years in transport to help customers plan practical freight deliveries. These FAQs cover common questions from private customers, businesses, builders, and landscapers across Townsville and the wider North.
Do you deliver to private homes?
Yes. Harrold Transport provides freight delivery for local individuals as well as small businesses and larger corporations. Residential jobs can include bulky or palletised goods, depending on the load and access. One completed job involved delivering seven pallets of six-foot lilly pilly hedging trees to a private home.
What types of freight can you deliver?
Our known services include pallets and packages, turf, spas, pavers, retaining wall blocks, soil, rock, landscape supplies, trees and hedging stock, posts and solar panels. We also undertake forklift deliveries, tilt tray-style work, local pickups and depot feeds for linehaul operators.
How much can your forklift lift?
Harrold Transport uses a truck-mounted Moffett forklift weighing around two tonnes. The supplied information does not confirm its maximum lifting capacity, so we will not quote an unsupported figure. Tell us the approximate weight and dimensions of your load so our family can confirm whether our equipment suits the job.
Do you need clear site access?
Site access is an important part of planning a delivery, particularly when freight needs to be unloaded or moved using the Moffett. Let us know about relevant access conditions when booking. The exact space and access required will depend on the load, delivery location and equipment needed for the job.
Locations and Site Conditions
What happens during wet weather?
Wet ground can affect how suitable a site is for delivery equipment. Our truck-mounted Moffett weighs around two tonnes, which can help reduce the equipment weight travelling across softer ground compared with a heavier standard forklift. Actual site conditions still need to be considered before unloading.
How far from Townsville will you travel?
Harrold Transport services all Townsville districts, Ingham and Forest Beach, along with towns roughly two to two and a half hours from Townsville. The full location list is still being confirmed, so speak with our family if your destination is outside the currently named service areas.
Do you transport freight to Mount Isa or Cloncurry?
Harrold Transport provides local pickup and depot feed arrangements for freight heading towards Mount Isa and Cloncurry. These locations should not currently be presented as direct Harrold Transport delivery areas. Our family can discuss the local freight movement and relevant depot arrangement for the onward journey.
Bookings and Delivery Details
How much notice do you need?
The supplied business information does not specify a minimum booking notice period. Availability may depend on the job and schedule, so speak directly with a Harrold family member about what needs moving, the pickup and delivery locations, and your required date.
What information should I provide when booking?
To help discuss your freight delivery, provide details of what needs moving, the pickup and delivery locations, approximate weight or pallet count, required date and relevant site access information. Providing these details helps the family understand the job and determine whether the available transport equipment is suitable.
Still have a freight question?
Speak directly with a Harrold family member about your job.